Summit, now on Cliniko.

Trusted by thousands of clinicians daily

The most reliable AI phone receptionist, officially integrated with Cliniko.

Your AI Admin Partner, now on Cliniko.

Summit, now on Cliniko.

Missed calls mean missed bookings. Inconsistent phone handling damages trust. Summit answers every patient call with senior receptionist precision.

Get a free demo now

Get a free demo now

Get a free demo now

Get a free demo now

Healthcare clinic director portrait

Mark Macdonald

Director at Winston Hills Physio

Cliniko customer story

“Summit has reduced the workload for our front desk staff. I would highly recommend Summit to any physiotherapy clinic!”

“Summit has reduced the workload for our front desk staff. I would highly recommend Summit to any physiotherapy clinic!”

“Summit has reduced the workload for our front desk staff. I would highly recommend Summit to any physiotherapy clinic!”

The team at Summit have been fantastic in helping us implement their solution for our clinic. Their team has been responsive and supportive throughout the process, ensuring everything runs smoothly. From booking appointments and rescheduling to taking messages for our team, Summit has helped reduce the workload for our front desk staff. I would highly recommend Summit to any physiotherapy clinic!

Healthcare clinic director portrait

Mark Macdonald

Director at Winston Hills Physio

Get more from Cliniko
with Summit

Get more from Cliniko

Native Cliniko integration

Summit reads your live Cliniko diary and creates, reschedules and cancels appointments directly in your Cliniko diary, without any manual touches or double handling.

Handles real-world bookings

Beyond basic appointments, Summit supports practitioner availability, custom appointment types, multi-service bookings and your clinic's rules exactly as your team would.

Knows your patients and practice

Instantly recognize returning patients, answer questions using your website and clinic information, and get smarter over time with approved knowledge updates.

Built to protect revenue

Recover cancellations with instant rescheduling, follow up by SMS, reduce no-shows with deposits and reminders, and answer every call simultaneously so opportunities aren't missed.


Up and running in 3 steps

Built around your clinic

Up and running
in 3 steps

1. Call Flow Engineering

Summit is not an out-of-the-box AI receptionist. Most solutions fail because they lack the nuance to handle complex scenarios. Summit is engineered with your clinic’s DNA to hold conversations with senior receptionist-level precision.

2. Cliniko API Integration

Summit connects directly to your practice management software via API, giving it real-time access to availability, rules, and booking logic. No workarounds. No manual touches. Just live, accurate scheduling inside your system.

3. Go-Live & Calibration

Before going live, we test Summit like your patients would. We review real calls together, refine edge cases, and run a phased rollout across live traffic to ensure consistency. We only deploy once it performs at senior receptionist-level precision.


Everything Summit can do
in Cliniko


Everything Summit
can do in Cliniko

Cliniko, supercharged with AI.

Collecting Deposits

Send secure payment links during or immediately after the call to collect deposits and reduce no-shows.

Smart waitlists

If availability is limited or a patient has specific days or times in mind, automatically add them to your waitlist.

Cancellation tracking

Capture cancellation reasons to identify patterns, reduce churn, and improve scheduling decisions.

Reduce lost revenue

Apply your cancellation and late notice policies consistently, minimizing missed appointments.

Secure patient verification

Verify returning patients with DOB confirmation, then access their details for a seamless call experience.

Reliability, compliance & safety

Reliable call handling, privacy-compliant storage, and safe emergency escalation when it matters.

Get a free demo now

Get a free demo now

Frequently Asked Questions

Do patients actually like speaking to an AI Receptionist?

What happens when Summit AI doesn't know the answer to something?

How is patient data privacy managed by Summit?

Can Summit handle complex appointment types with different durations?

Can I control how Summit offers availability?

How does Summit AI reduce cancellations and no-shows?

Does Summit require a contract or lock-in?

Do patients actually like speaking to an AI Receptionist?

What happens when Summit AI doesn't know the answer to something?

How is patient data privacy managed by Summit?

Can Summit handle complex appointment types with different durations?

Can I control how Summit offers availability?

How does Summit AI reduce cancellations and no-shows?

Does Summit require a contract or lock-in?

Contact

contact@usesummitai.com

(+64) 09 873 4031

Auckland, New Zealand

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Summit is built for:

Physiotherapists - Podiatrists - Chiropractors - Osteopaths - Psychologists - Naturopaths - Occupational Therapists - Speech Pathologists - Massage Therapists - Exercise Physiologists - Allied Health Clinics - NDIS Service Providers

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