Designed For Cliniko
Designed For Clinics Using Cliniko
Designed For Clinics Using Cliniko
Never miss another patient call. 24/7 AI receptionist for Cliniko.
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Mark Macdonald
Director at Winston Hills Physio
Cliniko Customer Story
“Summit has reduced the workload for our front desk staff. I would highly recommend Summit to any physiotherapy clinic!”
“Summit has reduced the workload for our front desk staff. I would highly recommend Summit to any physiotherapy clinic!”
“Summit has reduced the workload for our front desk staff. I would highly recommend Summit to any physiotherapy clinic!”
The team at Summit have been fantastic in helping us implement their Cliniko solution for our clinic. Their team has been responsive and supportive throughout the process, ensuring everything runs smoothly. From booking appointments and rescheduling to taking messages for our team, Summit has helped reduce the workload for our front desk staff. I would highly recommend Summit to any physiotherapy clinic using Cliniko!
Mark Macdonald
Director at Winston Hills Physio
Loved by clinics in
Australia, NZ & UK
Try Summit Now
Get more from Cliniko
With Summit AI
Get more from Cliniko
With Summit AI
Up and running in 3 steps
Built around your clinic
Reclaim Untapped Revenue
Most clinics silently lose up to $20k annually to missed calls. When patients hit voicemail, they simply Google the next clinic. Summit answers every call, day or night, ensuring your marketing dollars work harder and silent drop-offs turn into confirmed booked appointments.
Build Lasting Trust
An unanswered call tells a patient they aren't a priority when they need care most. Summit guarantees patients always reach your clinic instantly, signalling a responsive, patient-first clinic. By answering every call, you build trust and remain in control of the patient experience.
Turn Off Voicemail For Good
The real question isn't AI versus humans, it’s AI versus voicemail. Patients rarely leave messages, they'll just Google the next clinic. Summit ensures every caller is warmly greeted and heard, keeping your team informed with instant call summaries without any manual touches.
Your Schedule, Always Up-To-Date
While your competitors spend Monday mornings chasing voicemails and manually optimizing schedules, Summit has already automatically processed all weekend cancellations, reschedules, and new booking requests for you.
$20k
per year
LTV ↑
retention
15+ hrs
saved per week
100%
real-time
1. Map Your Protocols
Summit is not a generic, out-of-the-box solution. Most AI agents fall short because they lack the clinical nuance for complex scenarios. Summit is engineered with your clinic’s DNA to navigate patient conversations with senior receptionist precision.
1. Map Your Protocols
Summit is not a generic, out-of-the-box solution. Most AI agents fall short because they lack the clinical nuance for complex scenarios. Summit is engineered with your clinic’s DNA to navigate patient conversations with senior receptionist precision.
2. Connect Your PMS
Summit seamlessly connects to your practice management software via API, giving your phones real-time access to appointment and patient records. No clunky workarounds. No manual touches. Just live, accurate booking directly inside your system.
3. Test & Turn On
Before deployment, we rigorously test your agent against clinic-specific scenarios. We refine edge cases and roll out in safe phases: starting after-hours, then daytime missed calls. We only go live once it performs at your senior receptionist's standard.
Reclaim Untapped Clinic Revenue
Most clinics silently lose up to $20k annually to missed calls. When patients hit voicemail, they simply Google the next clinic. Summit answers every call, day or night, ensuring your marketing dollars work harder and silent drop-offs turn into actual booked appointments.
Build Lasting Trust
An unanswered phone tells a patient they aren't a priority. Summit guarantees patients always reach your clinic instantly, signalling a responsive, patient-first practice. By answering every call, you build trust and remain in control of the patient experience.
Turn Off Voicemail
The real question isn't AI versus humans, it’s AI versus voicemail. Patients rarely leave messages, they'll just Google the next clinic. Summit ensures every caller is warmly greeted and heard, keeping your team informed with instant call summaries without any manual touches.
Schedule, Always Up-To-Date
While your competitors spend Monday mornings chasing voicemails and manually optimizing schedules, Summit has already automatically processed all weekend cancellations, reschedules, and new booking requests for you.
Built for the realities
Of modern clinics
Recover Untapped Revenue
Most clinics silently lose up to $20k annually to missed calls. When patients hit voicemail, they simply Google the next clinic. Summit answers every call, day or night, ensuring your marketing dollars work harder and silent drop-offs turn into confirmed booked appointments.
Reclaim Untapped Revenue
Clinics lose up to $20k annually to missed calls. When patients hit voicemail, they simply Google the next clinic. Summit answers every call, ensuring your marketing dollars work harder and silent drop-offs turn into confirmed bookings.
Build Lasting Trust
An unanswered call tells a patient they aren't a priority when they need care most. Summit guarantees patients always reach your clinic instantly, signalling a responsive, patient-first clinic.
Build Lasting Trust
An unanswered call tells a patient they aren't a priority when they need care most. Summit guarantees patients always reach your clinic instantly, signalling a responsive, patient-first clinic. By answering every call, you build trust and remain in control of the patient experience.
Turn Off Voicemail
The real question isn't AI versus humans, it’s AI versus voicemail. Patients rarely leave messages, they'll just Google the next clinic. Summit ensures every caller is warmly greeted and heard, keeping your team informed with instant call summaries without any manual touches.
Schedule, Always Up-To-Date
While your competitors spend Monday mornings chasing voicemails and manually optimizing schedules, Summit has already automatically processed all weekend cancellations, reschedules, and new booking requests for you.
Schedule, Always Up-To-Date
While your competitors spend Monday mornings chasing voicemails and manually optimizing schedules, Summit has already automatically processed all weekend cancellations, reschedules, and new booking requests for you.
$20k
per year
LTV ↑
retention
15+ hrs
saved / week
100%
real-time
Up and running in 3 steps
Built around your practice
Active Call Logic • Live
New Patient Intake
• Priority: Capture details & secure booking
Cancellation & Rescheduling
• Priority: Log reason & immediate rebook
Late Arrival Notification
• Priority: Alert practitioner & confirm ETA
Cancellation Policies
Practitioner Rules
Appointment Types
1. Map Your Protocols
Summit is not a generic, out-of-the-box solution. Most AI agents fall short because they lack the clinical nuance for complex scenarios. Summit is engineered with your clinic’s DNA to navigate patient conversations with senior receptionist precision.
Summit AI
Secure API
2. Connect To Cliniko
Summit seamlessly connects to your practice management system via API, giving your phones real-time access to appointment and patient records. No clunky workarounds. No manual touches. Just live, accurate booking directly inside your system.
Launch Control
Ready
Simulate 50+ real-patient scenarios
Approved
Calibrate tone, deposit rules, and escalation paths
Auto-build knowledge base from clinic website
96%
3. Test & Go Live
Before deployment, we rigorously test your agent against clinic-specific scenarios. We refine edge cases and roll out in safe phases: starting after-hours, then daytime missed calls. We only go live once it performs at your senior receptionist's standard.
Calls, messages and notes
Integrated with Cliniko
Everything Cliniko users ask
Before getting started
Frequently Asked Questions
Do patients actually like speaking to an AI Receptionist?
What happens when Summit AI doesn't know the answer to something?
How is patient data privacy managed by Summit AI?
Can Summit AI handle complex appointment types with different durations?
Can I control how Summit AI offers availability?
How does Summit AI reduce cancellations and no-shows?
Does Summit AI require a contract or lock-in?
Do patients actually like speaking to an AI Receptionist?
What happens when Summit AI doesn't know the answer to something?
How is patient data privacy managed by Summit AI?
Can Summit AI handle complex appointment types with different durations?
Can I control how Summit AI offers availability?
How does Summit AI reduce cancellations and no-shows?
Does Summit AI require a contract or lock-in?
Frequently Asked Questions
Join the Cliniko users already
Running on Summit
Book a free 30-minute demo. We'll show you a live demo tailored to your clinic,
hear exactly what your patients would experience.
Summit is built for:
Physiotherapists - Podiatrists - Chiropractors - Osteopaths - Psychologists - Naturopaths - Occupational Therapists - Speech Pathologists - Massage Therapists - Exercise Physiologists - Allied Health Clinics - NDIS Service Providers
© 2026 Summit AI Limited. All rights reserved.
© 2026 Summit AI Limited. All rights reserved.
Summit is built for:
Physiotherapists - Podiatrists - Chiropractors - Osteopaths - Psychologists - Naturopaths - Occupational Therapists - Speech Pathologists - Massage Therapists - Exercise Physiologists - Allied Health Clinics - NDIS Service Providers
© 2026 Summit AI Limited. All rights reserved.