This Cookie Policy explains how Summit AI Limited ("Summit AI", "we", "us", or "our"), a New Zealand-registered company (NZBN: company no. 9429053256614), uses cookies and similar technologies on our website (www.usesummitai.com) and associated account portals.

1. What Are Cookies?
   Cookies are small text files placed on your device when you visit a website. They help websites function securely, navigate between pages efficiently, remember preferences, and ensure optimal technical performance.
   
   

2. Our Approach to Cookies & Privacy
   Summit AI prioritizes privacy and data minimization. We do not use cross-site advertising pixels, third-party marketing trackers (such as Meta Pixel or LinkedIn Insight Tag), or behavioral profiling cookies.
   
   

   Patient data processed via our AI receptionist platform is never collected or touched by website cookies. All voice interactions occur under isolated processing protocols detailed in our Privacy Policy.
   
   

3. Categories of Cookies We Use
   Because we do not run third-party advertising or marketing tracking scripts, our website relies primarily on essential and functional technologies:

   
   

   • Essential & Security Cookies (Strictly Necessary): Required for core website functionality, load balancing, denial-of-service (DDoS) protection, and security verification. They enable secure navigation across the platform and cannot be toggled off in our systems. (Lifespan: Session to 13 months)

   • Functional & Session Cookies: Temporary cookies that remember user preferences (such as language or display settings) and maintain active login sessions during account administration. (Lifespan: Duration of session)

   • Privacy-Preserving Telemetry: We may collect aggregated, non-identifiable technical performance metrics (such as page load times, error logs, and browser types) to ensure server stability and platform optimization. This operational telemetry does not track individual visitors across unassociated websites.

   
   

4. Managing Your Cookie Preferences

   Because we only deploy essential and functional technologies necessary for site performance and security, a consent management banner is not required for general browsing. However, you can manage or block cookies at any time through your browser settings:

   
   

   • Browser Controls: Most web browsers allow you to block, manage, or delete cookies via their security settings (typically located under "Preferences", "Options", or "Privacy").

   • Impact of Disabling: Please note that disabling essential cookies through your browser settings may impact website security or your ability to log in to the Summit AI clinic dashboard.

   
   

5. Updates to This Policy

   We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. Material updates will be reflected by a revised "Last Updated" date at the top of this page.

   
   

6. Contact Us
   If you have any questions regarding our use of cookies or technical data practices, please contact our Privacy Officer:

   • Email: contact@usesummitai.com

   • Website: www.usesummitai.com