About us

Our Story

Summit helps AU & NZ healthcare clinic owners convert missed patient calls into confirmed bookings, in just 14 days.

Here's the reality of most clinic owners:
→ Up to 30% of calls are hitting voicemail or a busy tone. In 2026, a patient who hits voicemail doesn't leave a message. They click the next result on Google and book with your competitor.

Why Summit?
→ I founded Summit because I saw world-class clinics using 1990s phone technology. We are a team of software engineers and data scientists who don't just "install a bot". We apply deep system integration to create a professional extension of your team.

The "Safety Net" approach:
→ After-Hours: Your clinic stays "open" for bookings, even after 5pm.
→ Overflow: When your front desk is busy, Summit instantly picks up every missed call.
→ Zero Risk: Your team keeps doing what they love, while Summit handles the overflow.

Here's how we do it:
1. Full PMS Integration: Native, real-time scheduling with Cliniko, Nookal, Gensolve, and many more.
2. Call Flow Engineering: Your specific clinic rules, protocols, and tone of voice.
3. Continuous Optimization: Once deployed, we monitor call data to ensure your patient experience is never compromised.

The Result: 10-15 recovered bookings per week, happier patients, and a front desk that finally has room to breathe.

If you’re an AU or NZ clinic owner ready to turn off voicemail in 2026,

Click the link below 👇