About us
Always There, When Patients Need You
Patients don’t call your clinic on a schedule, they call when it’s convenient for them. Someone might pick up the phone at 8pm on a Sunday to ask about an opening on Monday morning. If your front desk isn’t there, that opportunity is lost.
Summit AI ensures every patient call is answered, regardless of the time or day. You don’t have to worry about who’s at the phone or whether staff can step away from a patient in the clinic. With AI that’s consistent, reliable, and fully trainable, calls are handled correctly every time.
Voice Is Where Patients Already Are
Unlike chatbots or SMS, patients expect a real voice on the other end of the line. If your clinic doesn’t answer, it’s frustrating for them, and another clinic may get the call. Summit AI meets patients where they already want to interact: on the phone, with real-time scheduling and a professional, natural conversation.
Not a Call Centre or Generic Voice Bot
Summit AI is designed specifically for healthcare clinics. It understands appointment rules, availability constraints, patient context, and clinic policies; while sounding natural, calm, and professional. Clinics retain full visibility through call recordings, transcripts, analytics, and urgency-based alerts, so nothing is hidden and nothing is lost.
AI-Assisted Admin, Not Replacement
By design, up to 30% of calls are transferred to human staff. Summit AI removes the repetitive, low-cognitive administrative work that drives burnout, while preserving human interaction where it matters most.
The result is zero missed calls, lower staff stress, better patient experiences, and measurable operational insight clinics never had before.
Our mission is simple: Always-on patient call support. Less administrative burden. More growth; without adding headcount.
