Trusted by thousands of clinicians daily
The most reliable AI phone receptionist, officially integrated with Nookal.
Your AI Admin Partner, now on Nookal.
Private practices in Australia can now use Summit to save time, cut down on admin, and focus on patient care.
Luke Gomez
Director at Macarthur Physiotherapy
Nookal customer story
“Using Summit for Nookal after-hours and on weekends has been a game changer for us.”
“Using Summit after-hours and on weekends has been a game changer for us. It has given us the ability to schedule appointments after-hours and reduce the admin burden of going through voicemails and returning calls. Technical support from Summit has been great. Rubin and Sharad are very attentive, always seeking feedback and developing their already great product."
Luke Gomez
Director at Macarthur Physiotherapy
Get more from Nookal
with Summit
Native Nookal integration
Summit reads your live Nookal diary and creates, reschedules and cancels appointments directly in your Nookal diary, without any manual touches or double handling.
Knows your patients and practice
Instantly recognize returning patients, answer questions using your website and clinic information, and get smarter over time with approved knowledge updates.
Built to protect revenue
Recover cancellations with instant rescheduling, follow up by SMS, reduce no-shows with deposits and reminders, and answer every call simultaneously so opportunities aren't missed.
Handles real-world bookings
Beyond basic appointments, Summit supports practitioner availability, custom appointment types, multi-service bookings and your clinic's rules exactly as your team would.
Up and running in 3 steps
Built around your clinic
1. Call Flow Engineering
Summit is not an out-of-the-box AI receptionist. Most solutions fail because they lack the nuance to handle complex scenarios. Summit is engineered with your clinic’s DNA to hold conversations with senior receptionist-level precision.
2. Nookal API Integration
Summit connects directly to your practice management software via API, giving it real-time access to availability, rules, and booking logic. No workarounds. No manual touches. Just live, accurate scheduling inside your system.
3. Go-Live & Calibration
Before going live, we test Summit like your patients would. We review real calls together, refine edge cases, and run a phased rollout across live traffic to ensure consistency. We only deploy once it performs at senior receptionist-level precision.
Everything Summit can
do in Nookal
Nookal, now supercharged with AI.
Collecting Deposits
Send secure payment links during or immediately after the call to collect deposits and reduce no-shows.
Cancellation tracking
Capture cancellation reasons to identify patterns, reduce churn, and improve scheduling decisions.
Reduce lost revenue
Apply your cancellation and late notice policies consistently, minimizing missed appointments.
Instant patient verification
Verify patients with phone number confirmation, then access their details for a seamless call experience.
Reliability, compliance & safety
Reliable call handling, privacy-compliant storage, and safe emergency escalation when it matters.
Smart waitlists
If availability is limited or a patient has specific days or times in mind, automatically add them to your waitlist.
Frequently Asked Questions
How does Summit compare to competitors?
Will it work with our existing systems?
How is patient data privacy managed by Summit?
How does Summit handle cancellations and rescheduling?
What happens if a call needs a human?
What makes Summit different from a traditional call centre?
What happens when multiple patients call at the same time?
Summit is built for:
Physiotherapists - Podiatrists - Chiropractors - Osteopaths - Psychologists - Naturopaths - Occupational Therapists - Speech Pathologists - Massage Therapists - Exercise Physiologists - Allied Health Clinics - NDIS Service Providers
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