Trusted by thousands of clinicians daily
The first AI phone receptionist which officially integrates with Gensolve.
Your AI Admin Partner, now on Gensolve.
Mid-size clinics in New Zealand and Australia can now use Summit to save time, cut down on admin, and focus on patient care.
Atif Razvi
Director at North City Physio
Gensolve customer story
“Summit for Gensolve has been outstanding across our multi-site physio clinics in Wellington, NZ.”
Summit has been outstanding across our multi-site physio clinics in Wellington, significantly improving day-to-day operations. The biggest advantage has been after-hours access, allowing patients to book, manage appointments, and get answers while we’re closed. The team at Summit genuinely understand the demands of running modern physiotherapy clinics.
Atif Razvi
Director at North City Physio
Get more from Gensolve
with Summit
Native Gensolve integration
Summit reads your live Gensolve diary and creates, reschedules and cancels appointments directly in your Gensolve diary, without any manual touches or double handling.
Knows your patients and practice
Instantly recognize returning patients, answer questions using your website and clinic information, and get smarter over time with approved knowledge updates.
Built to protect revenue
Recover cancellations with instant rescheduling, follow up by SMS, reduce no-shows with deposits and reminders, and answer every call simultaneously so opportunities aren't missed.
Handles real-world bookings
Beyond basic appointments, Summit supports practitioner availability, custom appointment types, multi-service bookings and your clinic's rules exactly as your team would.
Up and running in 3 steps
Built around your clinic
1. Call Flow Engineering
Summit is not an out-of-the-box AI receptionist. Most solutions fail because they lack the nuance to handle complex scenarios. Summit is engineered with your clinic’s DNA to hold conversations with senior receptionist-level precision.
2. Gensolve API Integration
Summit connects directly to your practice management software via API, giving it real-time access to availability, rules, and booking logic. No workarounds. No manual touches. Just live, accurate scheduling inside your system.
3. Go-Live & Calibration
Before going live, we test Summit like your patients would. We review real calls together, refine edge cases, and run a phased rollout across live traffic to ensure consistency. We only deploy once it performs at senior receptionist-level precision.
Everything Summit can do
in Gensolve
Gensolve, now supercharged with AI.
Collecting Deposits
Send secure payment links during or immediately after the call to collect deposits and reduce no-shows.
Cancellation tracking
Capture cancellation reasons to identify patterns, reduce churn, and improve scheduling decisions.
Reduce lost revenue
Apply your cancellation and late notice policies consistently, minimizing missed appointments.
Instant patient verification
Verify patients with phone number confirmation, then access their details for a seamless call experience.
Reliability, compliance & safety
Reliable call handling, privacy-compliant storage, and safe emergency escalation when it matters.
Smart waitlists
If availability is limited or a patient has specific days or times in mind, automatically add them to your waitlist.
Frequently Asked Questions
How does Summit compare to competitors?
Will it work with our existing systems?
How is patient data privacy managed by Summit?
How does Summit handle cancellations and rescheduling?
What happens if a call needs a human?
What makes Summit different from a traditional call centre?
What happens when multiple patients call at the same time?
Summit is built for:
Physiotherapists - Podiatrists - Chiropractors - Osteopaths - Psychologists - Naturopaths - Occupational Therapists - Speech Pathologists - Massage Therapists - Exercise Physiologists - Allied Health Clinics - NDIS Service Providers
© 2026 Summit AI Limited. All rights reserved.